Student Information Access Times -- Help -- University of Utah

student information access times help

Web Access Times

The information you see on this area of the Student Affairs Web Site is a combination of "static" Web pages, which are stored on the Web server, and "live" data, which is pulled from the university's PeopleSoft database. Generally, static Web pages can be viewed any time of the day, any day of the week. ("Static" is a bit of a misnomer, as these pages are updated regularly.) The pages that incorporate live data are not available during off-hours to allow for maintenance and other system processing. You can access your records and other pages that incorporate live data:

Access Times for Web Pages with Live Mainframe Data
(e.g., Your Records, Class Seating Availability)
Regular Schedule Extended Schedule*

Monday through Friday 7:00 am to midnight 7:00 am to midnight

Saturday 7:00 am to 5:00 pm 7:00 am to midnight

Sunday varies 7:00 am to midnight

*Extended Schedule - During the class drop period that occurs during the first week of class, access hours are extended through the weekend to midnight. On the weekend that grades are posted, hours are extended to 9:00 pm or midnight on Saturday (depending on scheduled mainframe maintenance), and midnight on Sunday. The Registrars Office is responsible for publishing registration dates and deadline.

If you get an error accessing your records, especially during hours outside of those listed, it's likely that the database is down temporarily or for nightly/weekend maintenance. There are also two weekends each year, one in the Spring and one in the Fall, when the student record database is upgraded and record access is not available at all on that particular Saturday and Sunday. These downtimes will be posted on the main menu at www.acs.utah.edu/student.

Class Schedule Updates

Class Schedules can be viewed 24 hours a day, 7 days a week. However, the seating availability count for specific classes comes from the PeopleSoft database and therefore is available during the hours listed above. The semester class schedules are first created on the following approximate dates, and updated daily thereafter.

Fall Class Schedule Mid-March
Spring Class Schedule Early September
Summer Class Schedule Early January

Again, these timeframes are approximate. The Independent Study and Telecourse lists are prepared by the Division of Continuing Education (NOTE: the Divisionof Continuing Education [DCE] has changed to Academic Outreach and Continuing Education [AOCE].).

Future Semester Classes List - The list of classes that will be offered in future semesters is generated only once a year at the same time the Fall Class Schedule is created. The list is not updated throughout the year, so there may be some differences between the classes listed and actual classes offered.

Grade Postings

Grades are available via the Web and Telephone Registration System approximately 9 days after the last day of finals, as illustrated below. Your Academic Summary is also updated at the same time grades are updated.

Other Student Data Updates

Mailing Address and Phone Number - Your student record will be updated the day following the change, or the effective date you choose, via the web.
Email Address and Release Authorization - Your student record is updated immediately when you change your e-mail address or information release authorization via the Web.

Eligible Registration Dates - Your eligible dates are assigned approximately 8-10 weeks before the quarter begins, depending on the quarter.

Current Class Schedule, Dropped and Added Classes - Your schedule is updated immediately each time you drop or add a class. The Web system and Telephone Registration System both access the same PeopleSoft data, so changes made via the Web will be reflected on TRS, and vice versa.

Student Loan Awards - Loan award information is processed daily throughout the semester.

What if the above information did not answer my question?

Try going to Student Information System Help.

April 10, 2003; 4:37p.m. MST, © University of Utah
This page is maintained by Administrative Computing Services.
Please send comments to webmaster@acs.utah.edu